Escape of Water Claims Specialist
7 days ago
**Claims Handler (Escape of Water) - Stoke**
Davies are looking to recruit a Claims Handler with a high-level of experience in Escape of Water claims. You will be joining the Property Claims team in our Stoke-on-Trent office managing your own caseload of property insurance claims specific to escape of water.
**Duties & Responsibilities**:
- Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country
- Adapting to a new style of working with video calls, scope building and direct contact with policy holders via "live chat"
- Composing professional and informative letters and other written correspondence
- Ensuring compliance with our contractual and regulatory requirements
- Reviewing data to set up new claims, appointing contractors and updating claims on internal systems
- Reviewing insurance policy wordings to establish if a claim is covered
- Managing and reviewing diaries in a timely manner
- Issuing payments to policyholders and suppliers for settlements
- Contributing to a happy team working environment
**Skills & Experience**:
- High-level of experience in Escape of Water Claims
- A professional and adaptable communication style - both written and verbal
- Efficient administrative skills
- Strong numeracy, literacy, and IT skills
- A proactive attitude, and an enthusiastic approach
**What we offer**:
- Pension - matched contribution up to 5%
- Life Assurance (2 x basic salary)
- Free Headspace membership
- Eye Test Vouchers
- Development, training and professional qualifications
**Interested?
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