Reception/customer Service Assistant
2 weeks ago
Proactive Reception/Customer Service Assistant required for large Student Accommodation
Coventry - CV1 - £10.90ph - Temporary - Immediate Start
Job duties will include:
- Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
- Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with the complaints procedure.
- Supports events and activities within the Community
- Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
- Undertakes marketing activities such as attending open days and leafleting to promote the property.
- Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.
**Requirements**:
- Proven Reception or Customer Service experience
- Excellent customer service skills
- Great telephone manner
- Work well in a team
- Proactive and reliable
(Ritz Rec Emp Bus)
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