Supervisor

**Job Title**:Supervisor

**Location**:Calcot, Reading

**Salary**:£12.05 per hour PLUS Monthly Store Bonus

**Contract**:Permanent - Full Time 30 to 39 hours

**Start Date**:Immediate Start Available

**Benefits**: Competitive hourly rate, performance-related monthly store bonus, pension, 28 days holiday pro rata.

**Essential**:Due to the nature of the product, we will only accept applicants aged 18+.

**Are you an approachable, engaging, fun, and driven sales and customer service expert? Do you love speaking to people, building relationships, and making sales whilst delivering a world-class service experience? If this sounds like you we would love to hear from you**

**Who Are We?**

iD Agency is an experiential marketing agency with over 20 years of staffing experience who have partnered with our client, a Global Tobacco Brand to support their journey of creating a smoke-free future for the UK with their heated tobacco product. This revolutionary new product that heats tobacco instead of burning it, offering several benefits over traditional tobacco products. You will be employed and managed by iD Agency on behalf of the client.

**What the Supervisor will be doing?**
- Motivate and inspire a team to deliver world-class service.
- Support the Store Manager on the business's day-to-day running.
- Train and coach your team to be experts in their field.
- Educating Adult Smokers on the benefits of heated tobacco.
- Convert traditional tobacco users to begin their journey with heated tobacco through in-store demonstrations and taste trials.
- Maintaining store standards and cleanliness.
- Working alongside the Store Lead to drive sales performance and customer experience.
- Support opening/closing of the store and daily operational duties including, but not limited to, stock management, store reporting, and cash handling.

**Delivering a world-class customer experience is paramount to both iD and our client, please do note that this is a sales-based role with full training and induction provided, making this is a very target-orientated position.**

**What’s in it for the Supervisor?**
- Incentives and monthly store bonuses
- Full paid training
- Paid holiday allowance
- Company pension
- Uniform provided
- Progression to grow your career into Store Management

**This role would suit a Supervisor who is / has**:

- Previous sales experience or an innate sense they can sell
- Tenacious and with real determination to hit their sales target
- Strong work ethic with the ability to keep pushing on
- Service-centric and loves meeting and talking to new people
- Enthusiastic and passionate about what they sell
- High emotional intelligence
- Fast rapport builders

**INDHP