Permit and Appeals Officer

1 month ago


St Albans, United Kingdom Essential Employment Full time

**Permit And Appeals Officer needed in St Albans £13.44 ph **PAYE - Reference: 5221845**

This role will involve:

- Dealing with enquiries regarding parking permits
- Responding and processing parking challenges in line with Council policies & legislation
- Ensuring parking challenges are answered efficiently achieving Customer reply targets
- Administering the recovery of outstanding debt and achieving collection targets
- Ensuring all challenges are handled with the utmost level of customer service and professionalism
- Telephone, written and on occasion face to face contact with the public and businesses to answer queries and give advice on permits and parking matters
- Transaction processing which includes invoicing, refunding, and raising purchase orders

**This is a full time role on a temporary contract basis.**

**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.



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