Multi-skill Trades Operative

7 months ago

Marston Green, United Kingdom Platform Housing Group Full time

**Do you have the right tools for the job?**

**Are you an experienced and Customer Focussed Multi Skill Trades Operative looking to really make a difference?**

Our Property Care team are recruiting for a Multi Skill Trades Operative based in each of our Localities to support the Service Managers deal with a range of urgent repairs including bathroom replacements, plastering works and damp and mould remedial works.

We are therefore looking for an operative based in the West Midlands area, and Leicestershire to support our Tame locality.

We need experienced Multi Skill Trades Operatives who have worked in Social Housing and can carry out and deliver a range of multi skilled maintenance works such as carpentry, plumbing, plastering, wall tiling, flooring and decoration at a very high level.

You will work closely with the Service Manager, to manage jobs from inspection, through carrying out the works independently and post inspection once works are completed.

Giving great customer service will be second nature to you In this customer centred service role you will be an Ambassador of the Property Care business by promoting and maintaining good customer relations whilst delivering a quality service in line with the “Customer first” standards and procedures and ensure all work is delivered efficiently and effectively.

The role is varied. No two days will be the same and you will meet a wide range of customers along the way. It's a tough task and our expectations are high. In return, you’ll have the support of a great team.

**As a Multi Skill Trades Operative**:
You will be qualified in at least one of the following trades:
Plumbing, Carpentry, Flooring, Plastering and Decoration

You’ll have the ability to demonstrate an expertise in these trades and be able to deliver and resolve maintenance at a higher skill set than other Multi Skill Trades Operatives.

**We want somebody who can**:
A team player, you’ll be hard working and keen to learn with a can-do attitude. You’ll be working in people’s homes, so you’ll need to be friendly and approachable with good communication skills. You’ll also need to be organised and recognise the importance of delivering good customer service. You will also own the work issued and be focused on Right First Time delivery.

**We want someone who has**:

- Experience of working for a Social Landlord, housing association or council
- Experience of delivering multi-trade work
- Good organisational and communication skills
- Experience of keeping jobs on track
- The drive to ensure works are completed quickly and efficiently
- Full driving Licence
- As you will be working within Customer’s homes this role requires a DBS check.

There is also the opportunity to earn additional from being on the out of hours rota as required.

**Check out some of our great core benefits**
- 25 days annual leave (plus bank holidays) with opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 8% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Platform Property Care, part of Platform Housing Group, is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast and we aim to achieve our plan through an engaged and highly skilled team.

If this sounds like the ideal role for you then we’d love to hear from you To find out more please contact.

**Join us and find your purpose at Platform**

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in deliveri

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