Veterinary Telephonist

Job description

**Client Care Team Vacancy - 26 hours a week**

Monday 1.00-6.00pm

Tuesday 1.00-6.00pm

Wednesday 1.00-6.00pm

Thursday 2.00-8.00pm

Friday 1.00-6.00pm

Plus 1 in 3 Saturdays 9.00-1.00

**This position is based at our hospital, 252 Croft Road, Swindon, SN1 4RW**

**Permanent Contract**

The Drove Veterinary Hospital is looking for a smart, caring, motivated individual, who is able to work on their own initiative, remain calm and efficient under pressure and manage their time well.

The role will be to provide a first class service to our clients both face to face and over the phone, help with general enquires, dispense drugs, assist vets and maintain a clean & tidy reception area & branch surgery.

Our ideal applicant will be warm and welcoming, be PC literate with good numeracy and literacy skills. You will need to hold a full driving license and have your own transport to travel between our branch surgeries. We are looking for someone who is enthusiastic, organised and can work well as part of a team. You will need to be a good communicator and have an excellent sense of humour.

Previous experience in a veterinary environment will be advantageous, although full training will be given.

We offer registration onto the BVRA (British Veterinary Receptionist Association) with support to complete the Foundation, Intermediate and Advanced courses on successful completion of probation period.

**Job Types**: Part-time, Permanent
Part-time hours: 26 per week

**Salary**: £10.42 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 16/08/2023