Ed Receptionist

We are looking to recruit experienced, full or part-time receptionists |(max 30 hours) for The Emergency Department at The Northumbria Hospital in Cramlington covering a 24 hr service, 365 days of the year.

The job involves working a variety of shifts to cover the 24 hour period including 0800-2130 days and night-shifts 2000-0800

The role involves a wide variety of tasks including meeting and greeting patients and relatives on arrival to the hospital, answering telephone
enquiries, recording attendances to A&E on a computerised system (PAS data entry) and scanning A&E documents.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics
from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of

To provide an efficient administration and clerical service to unit staff, visitors and patients for emergency attenders, soft tissue and associated
out-patient clinics.

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare
professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.