Customer Advisor

6 months ago

Cheltenham, United Kingdom Boots Full time

Summary
Job Reference:

- 227190BR
Cheltenham, Gallagher Retail Park

Fixed Term

18.5 hours per week

**The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.**

**The importance of your role.**

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

**What you’ll be doing day to day.**

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

**How will you do it?**

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.

**What you’ll need to have.**

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

  • Customer Advisor

    6 months ago

    Cheltenham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Decor Department** **Part time - 19 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q CHELTENHAM** We believe anyone can improve their home...

  • Customer Service Advisor

    3 weeks ago

    Cheltenham, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Cheltenham, Gloucestershire Hours: Full-time, Monday to Friday, 8:30 AM - 5:00 PM Salary: £25,000 - £30,000 per annum Job Description Our client is looking for a motivated and customer-focused Customer Service Advisor to join their team. In this role, you will be the first point of contact for customers,...

  • Customer Service Advisor

    4 weeks ago

    Cheltenham, United Kingdom Ardonagh Advisory Full time

    Customer Service Advisor - Cheltenham - ARD1060187 Customer Service Advisor – Cheltenham £23,400 p/a plus generous quarterly bonus. Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come...

  • Customer Advisor

    6 months ago

    Cheltenham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts (Cover Study Leave)** **Part time - 19 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 20.00pm** **UK Notional hourly rate £12.21 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q Cheltenham** We believe anyone can...

  • Christmas Customer Advisor

    6 months ago

    Cheltenham, United Kingdom Boots Full time

    Summary Job Reference: - 210530BR Cheltenham, Gallagher Retail Park Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Gallagher Retail Park, Cheltenham store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether...

  • Christmas Customer Advisor

    6 months ago

    Cheltenham, United Kingdom Boots Full time

    Summary Job Reference: - 210993BR Cheltenham, High Street Fixed Term Full-time | Part-time We are now recruiting Christmas Customer Advisors for our Cheltenham, High street store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...

  • Christmas Customer Advisor

    6 months ago

    Cheltenham, United Kingdom Boots Full time

    Summary Job Reference: - 218349BR Cheltenham, Gallagher Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Cheltenham, Gallagher Retail Park store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...

  • Customer Service Advisor

    6 months ago

    Cheltenham, United Kingdom Brown & Brown Europe Full time

    **Insurance Customer Service Advisor** **Location**: Cheltenham (Hybrid) **Package**: £Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke...

  • Customer Service Advisor

    6 months ago

    Cheltenham, United Kingdom Brown & Brown Europe Full time

    **Insurance Customer Service Advisor** **Location**: Cheltenham (Hybrid) **Package**: £Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke...

  • Customer Service Advisor

    8 months ago

    Cheltenham, United Kingdom I2I Recruitment Full time

    My client is a national brand in the Credit industry. They are looking for a full-time customer service advisor to handle calls from people and find fair solutions for themselves and their client. They have excellent incentive packages and a great training programme. **Responsibilities**: - Contacting customers to discuss payment resolutions on behalf of...

  • Customer Advisor

    6 months ago

    Cheltenham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour (Inclusive of an £0.27 per hour, store specific location allowance)** **B&Q Cheltenham** We believe anyone can improve their home to...

  • Customer Service Advisor

    6 months ago

    Cheltenham, United Kingdom Fix Auto Cheltenham Full time

    At Fix Auto Cheltenham we pride ourselves in delivering right first-time repair solutions that include value, service, speed and quality for all our customers. We currently have a vacancy for a Customer Service Advisor. Hours - Full time, Monday - Friday 40 hours per week - have a driven 'can do' attitude - have a good eye for detail - excellent customer...

  • Customer Service Advisor

    6 months ago

    Cheltenham, United Kingdom DB Auto Repairs Full time

    **Location: Bishops Cleeve, Cheltenham** We are looking for a Customer service advisor to join our very busy Bodyshop team in Bishops Cleeve. You will need to be someone that has a passion for providing great customer service, an ability to work in a proactive manner that also has previous experience as an automotive service advisor or Bodyshop...

  • Customer Advisor

    6 months ago

    Cheltenham, United Kingdom Boots Full time

    Summary Job Reference: - 230099BR Cheltenham, High Street Fixed Term 30 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • Customer Advisor

    6 months ago

    Cheltenham, United Kingdom Boots Full time

    Summary Job Reference: 232289BR - Job Reference: 2 3 2 2 8 9 B R Cheltenham, Gallagher Retail Park Permanent 7.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your...

  • Customer Service Advisor

    6 months ago

    Cheltenham, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...

  • Customer Service Advisor

    6 months ago

    Cheltenham, United Kingdom Brown & Brown Europe Full time

    **Insurance Customer Service Advisor** **Location**: Cheltenham (Hybrid) **Package**: £Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke...

  • Customer Service Sales Advisor

    1 month ago

    Cheltenham, United Kingdom CV-Library Full time

    Are you looking to work in a high energy friendly environment with a lot of buzz and fun? Looking to kick-start your career and gain valuable experience in sales? Do you have strong communication skills and are you ready to provide exceptional service? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are proud to be...

  • Customer Service Sales Advisor

    3 weeks ago

    Cheltenham, United Kingdom Hooray Full time

    Are you looking to work in a high energy friendly environment with a lot of buzz and fun? Looking to kick-start your career and gain valuable experience in sales? Do you have strong communication skills and are you ready to provide exceptional service?If the answer is yes to all of the above, then Hooray may have the role for you!Hooray are proud to be...

  • Sales and Customer Solutions Advisor

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Howden Group Full time

    Key Responsibilities:As a Sales and Customer Service Advisor at Howden Group, you will be responsible for delivering exceptional customer service to our clients while achieving personal operational targets. This will involve handling all queries, both written and verbal, and ensuring that all tasks are completed promptly and accurately.You will also be...