Optical Assistant Apprentice

7 months ago

Nottingham, United Kingdom Specsavers Full time

**Optical Assistant Apprentice - Domiciliary**

**(Home visits team)**

**Unit 5, Lawmax House, Stapleford, Nottingham, NG9 8AA**

**(office location for training)**

**Full time 37.5 hrs - Monday - Friday (9.00am -5.00pm)**

**Salary: £6.60 per hour**

**Lots of social events, car provided, discounts, free glasses and much more**

**Full training and support available throughout**

**A full clean driving license is essential for this role**

Become an Apprentice within Specsavers and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.

You will be working from the Home Visits Office at Unit 5, Lawmax House, Stapleford, Nottingham, Nottingham, NG9 8AA.

Home Visits Optical Services, now part of Specsavers, is one of the Country's leading providers of home sight tests to individuals in their own homes, residential and nursing home.

At Specsavers, we’re always looking to the future - which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Another way of learning:
Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you’ll be a fully-fledged Level 2 Customer Service Practitioner.

Why choose an Apprenticeship?

Earn a salary - paid monthly

Gain valuable work experience in a full-time role

Receive comprehensive and structured training, supported by a qualified assessor

Deliver high-quality service in an innovative retail environment

Become part of a team working towards a common goal

Be entitled to paid holidays

And that’s just the start. With a highly respected and award-winning business behind you - one that invests in its people - there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come...

Who is this Apprenticeship for?

Individuals who have lived in the EU for 3 years or more, with the right to work in the UK

We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator because that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.

It’s essential you haven’t worked in the Customer Service sector before, this is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.

What does the role involve?

To book optical appointments for housebound customers from inbound calls

Visit customers in their own home to conduct eye checks

Outbound calls to existing customers to book eye tests for their residents

To update and maintain a customer database

To contact prospect Care homes/Home visit customers and update database

To schedule appointments in a logical manner

HSE forms and general administrative duties

What’s next?

Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.

Before applying, please check that you are able to travel to the store location on a daily basis. If you have any questions, please speak to a member of the Recruitment Administration & Support Service Team on 01566 770124

**-----**

**Job Types**: Full-time, Apprenticeship

Pay: From £6.60 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Company pension
- Employee discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Nottingham, NG9 8AA: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please confirm your GCSE Maths grade
- Please confirm your postcode
- Please confirm your Date of Birth (DD/MM/YYYY)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Willingness to travel:

- 75% (required)

Work Location: In person

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