Current jobs related to Customer Service Specialist Advisor - Salford - Pearson

  • Customer Service Advisor

    3 weeks ago

    Salford, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £24,756.00 per annum.Customer Service Advisor benefits: * Additional leave * Company events * On-site parking * Paid volunteer time * Transport linksTraining is included to prepare you for this role.Customer Service Advisor role: * Communicate with customers via phone, email, and live chat * Analyse...

  • Customer Service Advisor

    3 months ago

    Salford, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Salford, Manchester** - Excellent working patterns - Great work culture - 4 week temp role with the possibility of being made perm - Close to main transport links As a** Temporary Customer Service Advisor **you will be responsible for first line customer queries in relation to their account, ensuring each customer receives a...

  • Customer Service Advisor

    3 months ago

    Salford, United Kingdom Hire-online Full time

    We’re recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175) **Customer Service Advisor benefits**: - 25 days holiday, increasing through length of service, with option to buy or sell - Bupa health insurance - An enhanced pension plan and life insurance - Monthly performance-based bonus of up to...

  • Customer Service Advisor

    3 months ago

    Salford, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175) **Customer Service Advisor benefits**: - 25 days holiday, increasing through length of service, with option to buy or sell - Bupa health insurance - An enhanced pension plan and life insurance - Monthly performance-based bonus of up to...

  • Customer Service Advisor

    4 months ago

    Salford, United Kingdom Page Personnel Full time

    Opportunity to work for a leading financial services business - Excellent benefits **About Our Client**: Our client are a well established financial services business based in Salford, they are currently going through a period of growth and are looking for a Customer Service Advisor to join their team. Our client offers great career progression, competitive...

  • Customer Service Advisor

    3 months ago

    Salford, United Kingdom The Rec Con Full time

    **Customer Service Advisor - Salford, Manchester** Up to 22,000 per annum 09:00am - 17:00pm (Monday to Friday) **The Role of Customer Service Advisor** - Processing and management of all incoming customer orders, requests for information or new product sourcing, delivery discrepancies and credits - Proactive account management of customers alongside the...

  • Customer Service Advisor

    4 months ago

    Salford, United Kingdom Leaders Romans Group Full time

    **Job Title**: Customer Service Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**: Base and Commission **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm **Brand**: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes...

  • Customer Service Advisor

    4 months ago

    Salford, United Kingdom Leaders Romans Group Full time

    **Job Title**: Customer Service Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**: Base and Commission **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu. **Brand**: LRG are an award-winning national property company, who are going through exciting periods of...

  • Customer Service Advisor

    3 months ago

    Salford, United Kingdom Leaders Romans Group Full time

    **Job Title**: Customer Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**:£25,000 OTE uncapped. **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu. **Brand**: LRG are an award-winning national property company, who are going through exciting periods of...

  • Customer Service Advisor

    3 months ago

    Salford, United Kingdom Distinct Consultancy Group Ltd Full time

    **Customer Service Advisor - £24,000k + Benefits - one of the UK's leading distributors of industrial automation and control products.** **The Company**: Our client is a market leading organisation who has been trading since 1978. Over an impressive period of sustained and continuous growth, they have grown to four customer service centres and employ over...

  • Customer Service Advisor

    3 months ago

    Salford, United Kingdom Complete Training Full time

    **Customer Service Advisor** **Job Type**; Full Time, Permanent **Location**:Salford **Salary**:£23,795.20 per annum **The Role** Customer Service & Claims Advisor bound calls from customers who are wanting to make a claim on their mobile phone insurance. **Key Responsibilities** - Handling inbound calls from customers wishing to make an insurance...

  • Customer Service Advisor

    3 months ago

    Salford, United Kingdom NOBUL RESOURCING SOLUTIONS LIMITED Full time

    Customer Service Advisor Salford Quays (Hybrid) £24,500 + Excellent benefits package A global, industry leading business is recruiting for an Customer Service Advisor. The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity. This hybrid role combines home working with their incredible...

  • Customer Claims Advisor

    3 months ago

    Salford, United Kingdom RAC Full time

    **About The Role**: RAC are looking for experienced Customer Service Advisors to join our Motor Claims Services team in our **Brand New and Modern** office in **The Vic,** Salford Quays as a Road Traffic Accident (RTA) Claims Advisor. You will work shifts between **07:00-22:00 across Monday-Sunday** - Salary starting £20,933.39- £27,787.80 As an RTA...

  • Customer Service Advisor

    4 weeks ago

    Salford, United Kingdom Nobul Resourcing Solutions Full time

    Customer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with their incredible...

  • Customer Service Advisor

    4 weeks ago

    Salford, United Kingdom Nobul Resourcing Solutions Full time

    Customer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with their incredible...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom Nobul Resourcing Solutions Full time

    Customer Service AdvisorApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.Salford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an...

  • Customer Service Advisor

    4 weeks ago

    Salford, United Kingdom Nobul Resourcing Solutions Full time

    Customer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with their incredible...

  • Customer Service Advisor

    2 weeks ago

    Salford, United Kingdom Nobul Resourcing Solutions Full time

    Customer Service AdvisorApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.Salford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an...

  • Customer Service Advisor

    4 weeks ago

    Salford, United Kingdom Nobul Resourcing Solutions Full time

    Customer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with their incredible...

  • Customer Service Advisor

    3 weeks ago

    Salford, United Kingdom Nobul Resourcing Solutions Full time

    Customer Service Advisor Salford Quays (Hybrid) £24,500 + Excellent benefits package A global, industry leading business is recruiting for an Customer Service Advisor. The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity. This hybrid role combines home working with their...

Customer Service Specialist Advisor

4 months ago

Salford, United Kingdom Pearson Full time

**The Team**

Our Customer Services team in Manchester is made up of 8 friendly, hardworking, and customer-focused colleagues. We are also part of 2 other International hubs in Singapore and India delivering our globally recognized qualifications.

We also work alongside and support Schools and Colleagues in the UK.

**Who are we looking for?**

We’d like to hear from you if you have a background in Customer Service or the skills to demonstrate you can offer outstanding service to our customers.

We’re looking for people who will thrive working as part of a team. You’ll be comfortable speaking with multiple departments and show the initiative and confidence to work independently when needed.

You will be delivering outstanding service to meet our customers’ changing needs under pressure. The education sector is constantly evolving, and we need our team to be adaptable and dynamic to take on new information quickly.

You’ll be the expert who’s on hand to support them with any queries relating to the administration and delivery of Pearson qualifications. This could be when registering learners, right through to certification.

We’re looking for problem-solvers that won’t be daunted when things go wrong, and with training will be comfortable resolving complex and urgent queries.

This isn’t your average contact centre environment. We don’t have any call scripts or unrealistic targets; we just want our customer service team to offer outstanding support and be the voice of Pearson.

**Experience**
- A background in Customer Service or the ability to display the skills required to deliver excellent customer service.
- Experience of working in a team
- Basic MS Word and Excel
- Excellent communication skills
- Experience of dealing with unhappy/unsatisfied customers
- Adaptable to sudden changes within the educational system, and being flexible to meet our customer and business needs throughout the academic year
- Problem solving skills
- Self-motivated

**About Pearson**

**Your Rewards & Benefits**

These are some of the benefits that we offer that you can look forward to:
- 25 Days annual leave, this increases by 1 day each year up to 30 days with the option to buy and sell up to 5 days per year on top of this.
- A fantastic Pension plan, where Pearson double what you contribute.
- Private dental care, private medical insurance, digital GP service, eye tests.
- Season ticket loan, cycle to work scheme
- Volunteering days
- Employee wellbeing assistance
- Discounted retail and leisure products and services from leading companies and much more.

Pearson is delighted to be committed to the Race Charter, and to be confirmed by Stonewall in the Top 100 Employers LGBTQ employers in the UK. We are a Disability Confident committed employer and were recognised in the Best Employers for Diversity 2019 awards. We are featured on The Forbes list of Best D&I Employers and are a Working Mums Top Employer and Age Positive employer. Pearson is listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). We are proud to offer an exceptional and supportive environment to develop your professional career

**Job Types**: Full-time, Permanent

**Salary**: From £21,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- SALFORD: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: Hybrid remote in SALFORD

Reference ID: 8463