Training & Application Specialist - Trios

7 months ago

Reading, United Kingdom 3Shape Full time

**3Shape: A Leader in Dental Innovation**

3Shape is a leading force in digital dental technology, transforming the industry with its innovative 3D scanners and CAD/CAM software. We're looking for a passionate Training & Application Specialist (Maternity Cover - 12 Months) to join our growing UK team.

**The Opportunity**

This role plays a vital part in building strong partnerships with our accounts. You'll deliver training and support, empowering them to achieve success and ensure exceptional service for our customers.

**What You'll Do**
- Provide training on 3Shape hardware (Trios Scanners) and software (CAD/CAM Unite) to 3Shape Partners/Resellers and Customers through a wide range of methods: such as face to face, virtual classroom, and webinars.
- Assist customers on an ongoing basis, acting as the 3Shape product specialist
- Develop training courses, materials, FAQs, and other learning content.
- Supporting Sales and Marketing teams, and/or its distributors at marketing events (virtual events, lectures and product demos during trade shows)
- Gather and share market feedback with 3Shape R&D.

**Who You Are**
- Dental background (e.g., Dental Technician, Dental Nurse or Dental Sales)
- Strong understanding of dental clinics and laboratory needs.
- Experience with 3Shape IOS (ideal).
- Proven ability to train on technical solutions (preferred).
- Passion for new technologies and dental CAD/CAM (ideal).
- Strong sense of responsibility and commitment to customer success.
- Excellent communication skills to build trust and explain complex topics clearly.
- Positive, constructive, and highly service-minded attitude.
- Empathy and good intercultural skills.
- Full UK driver's license required.

**Join a Thriving Team**

We offer a dynamic work environment with a "can-do" attitude and a focus on self-driven colleagues. You'll collaborate with a team dedicated to empowering people and achieving customer satisfaction.

**Ready to Make a Difference?**

We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

**About us**

3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.

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