Student Recruitment Support Administrators
3 weeks ago
University of Nottingham Student Recruitment Support Administrator Starting salary - £19,209
**Your new company**
The University of Nottingham is a pioneering institution. We're a top 20 UK university and 8th in the UK for research power.
**Purpose of the Role**
**Main Responsibilities**Handling prospective student enquiries
- Ensuring responses are provided in a timely fashion, in line with service level agreements.
- Ensuring a high standard of customer service when handling all enquiries.
- Liaising with internal departments and academic schools/departments to ensure swift and accurate responses to enquirer's questions.
- Forwarding requests for information to the relevant departments where necessary, or previously agreed.
Completing core recruitment tasks to support admission to the University
- Working in the University's admissions system to complete key tasks which support admission to the University, following established guidance and procedures.
- Developing and using specialist knowledge on legislation and processes related to admissions (e.g. fee status assessments, CAS).
Supporting the organisation and delivery of student recruitment events
- Organising academic school/department-based elements of student recruitment events, including open days and offer-holder days.
- Organising selection days (interviews) and communicating decisions back to Admissions post-event.
- Liaising with academic stakeholders to confirm their event requirements, offering suggestions and ideas as appropriate.
- Completing a range of administrative tasks in preparation for student recruitment events, including booking rooms, coordinating student ambassadors, and ordering catering.
- Working at open days, mini open days, offer-holder days and selection days as required, supporting delivery and ensuring a positive visitor experience. Staff will be required to work at a minimum of two Saturday recruitment events each year.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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