Food & Beverage Assistant

6 months ago

Kenilworth, United Kingdom English Heritage Full time

Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Food and Beverage Assistant to join us at Kenilworth Castle working a minimum of 10 hours per week in Summer

No history background? No problem. What is important to us is a passion for people and excellent customer service. We want our staff to enjoy working with others as part of a team and understand what makes excellent customer service to create a warm and welcoming environment for our visitors, ensure great quality in everything we serve and help us tell more of English Heritage's story through its food and unique settings

We are the organisation that looks after England's most important buildings and monuments, making sure our country's amazing history is available for everyone to enjoy. From world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker, we bring the history of England to life.

This is a part-time role working a minimum of 10 hours per week from April to October, and then switching to a zero hour contract from November to March. There are also 16 hour contracts available.
Our cafes provide the social hub of this historic site and you will play a vital part in creating a warm and welcoming environment where our visitors can relax and enjoy high quality food. Whether you are serving Barista coffee at the counter, cleaning down tables or preparing orders in the kitchen, this is an environment that will keep you busy and engaged. You will be part of an organization that is committed to ensuring our visitors leave having had a great experience and believe in a great team environment.

You will be expected to work weekends and bank holiday and occasional evenings during the season.

As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce, at Kenilworth Castle. Making sure all our visitors have a fantastic experience, you will prepare and serve a range of quality refreshments, working as part of a team to support the day-to-day operations of our food and beverage outlet. You will create a warm and welcoming environment for our visitors, ensure great quality in everything we serve and help us tell more of English Heritage's story through its food and unique settings

Your duties may vary depending on the day, but you can expect to be:

- Taking and preparing food and drink orders
- Assisting with food preparation in our kitchen
- Providing exceptional customer service
- Ensuring a perfect standard of cleanliness and hygiene throughout
- Providing support during our events

Everyone is welcome at English Heritage. We are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining us, you will be part of a charity that is already on an exciting journey to tell everyone's story with an inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported. To support this work, we have a number of EDI networks that you can join as either a member or ally. These networks include Ethnic Diversity, Faith & Belief, Social Mobility, LGBTQ+, Neurodivergence and Gender Specific Issues

Interviews will be held on 26th to 27th of February at Kenilworth Castle.

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