Chapel Attendant

Job Advert

**Chapel Attendant**
**Full-time, Permanent**

**Telford Crematorium, Telford**

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care.

We service families. We act with integrity. We celebrate life. Whilst we deal with death, we have an immense appreciation for the beauty of life, and we care deeply for our clients and communities. This wouldn’t be possible without our people who deliver this service second to none at our site locations across the UK and we hope we have your next career move

We are recruiting for a full-time, permanent role as a Chapel Attendant to join Business Leader Jo Coney, and her team of dedicated professionals at Lichfield Crematorium, serving the local community of Telford. This role will take on the responsibilities of a Cremator Technician too, allowing you the opportunity to become trained as a Cremator Technician, and gaining certification in the handling of our ancillary equipment.

**Interested in finding out more?...**

As Chapel Attendant, the priority will be to maintain a high-quality environment that will give clients and visitors a sense of tranquillity, reflect excellent standards of care and sensitivity as well as ensuring the safe handling of all our gas-fired and/or electric cremators and ancillary equipment.

Standard hours are Mon - Fri (09:00 - 17:00) with the occasional Saturday to be worked 1 in every 3 weekends.
- Liaising with Funeral Directors and Ministers ensuring specific requests are carried out to meet the families requirements including consideration of varying religious requirements.
- Take responsibility for the preparation of the chapel before and after each service to meet Covid sanitisation requirements and ensure appropriate location of floral tributes.
- Ensuring music and webcasts are checked at the beginning of each day and operating the in house music system during services (training will be given).
- Conduct witnessed interments and scattering of cremated remains.
- Operating cremators and ancillary equipment in accordance with manufacturers' guidelines (Full Training will be provided for this).
- Ensuring the safe custody of cremated remains left in the care of the Crematorium.
- Keeping a log of records on the computer to comply with the Environmental Protection Act 1990.
- Logging of repairs and maintenance to ensure that the cremators and ancillary equipment are maintained to the highest standard.
- Keeping stock records of poly urns and assisting in the keeping of other records by computer.

**What do we look for?**
- Willing to attend a Cremator Technicians training course **(Essential).**:

- Presentable at all times and acting with professional conduct and showing empathy.
- Committed to providing excellent client service at all times.
- Is comfortable with manual handling tasks.
- Excellent attention to detail is (**Essential).**:

- Good communication skills.
- Have the willingness to be multi-skilled in different areas of the business.

**What we offer**:

- Annual Salary of £22,124.08pa + ancillary payments.
- Accruing 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2 Salary.
- Company discounts.
- Access to our apprentice and employee development schemes.

**What are the next steps?**

**Equality, Diversity and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.