Service Advisor

3 weeks ago


York, United Kingdom BMW Group Retail Full time

Vertu York is looking for a Service Advisor.

**Your role**

The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn't just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle and ensuring their visit is a professional and enjoyable experience

**Your profile**

We are looking for an exceptional individual who is able to demonstrate a successful track record in a customer facing role. Previous experience as a Service Advisor is desired but not essential Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines.

**Rewards**
- 25 days holiday rising with length of service plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Incentive Scheme
- Pension
- Enhanced Maternity and Paternity

Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, Competitive

**Retailer**

Vertu York

**Location**

York

**Salary**

Basic Salary of £26,500 and OTE of £30,500

**Starts**

20 Feb 2023

**Closes**

31 Mar 2023

**Brand**

BMW

**Contract Type**

Permanent

**Hours**

Full-time

**Business Area**

Sales / Customer Service


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