IT Junior Desktop Support Apprentice

1 month ago

Bristol, United Kingdom QA Ltd Full time

**Employer description**:
NASA Group is a group of 3 fast-growing business and successful businesses based in central Bristol. Presently the group employs c. 85 staff most of whom operate at our Castlemead office (with some remote working/field based or based on our Polish office).The group provides professional contractor services (NASA) and energy management consultancy (ESOS).

**Overview**:
The Desktop Support Engineer’s role is to support the Head of IT in maintaining and develop the NASA IT infrastructure and to ensure the stable operation of the organisation’s IT Systems which is critical for high business performance.

**Duties**:
**You will learn/work various elements of IT as NASA Including**:

- Server Management (Operating Systems)
- Physical Service and Environment Management
- Web Hosting / Domain Naming Services
- Workstations, Laptops, Printers & Hot Desk
- Network Management
- Desktop Support
- Telecoms
- Security
- Supplier Relationships

**What we are looking for**:
**Desirable skills**:

- Excellent communicator
- Excellent organizational and time management skills
- Diagnostic and problem solver
- Multi-tasker
- Can do attitude

**Personal qualities**:

- Team player
- Determination to succeed
- Fast learner
- Patience

**Entry requirements**:
The entry requirements for this Cloud Network Specialist programme are as follows:

- GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

**Find out more here:**

**Company perks**:

- 22 days annual leave + Bank holidays
- Pension scheme
- Social events
- Complimentary fruit

**Future prospects**:

- Permanent role for the right person
- On-going Training and development

**Important Information**:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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