Night Porter
3 days ago
NIGHT PORTER - JOB DESCRIPTION Night Porter
duties include: Implement & respect chain's SOP
Invoice contracted company
Invoice individual guest
Manage cash handling
Control Cash
Run End of day reports
Participate in the restaurant end of service / Start of service duties (cleaning, buffet)
Participate in the opening and closing of the department and hotel
Complete nightly security walks/checks per floor
Ensure guest safety Participate in the departmental administrative tasks
Manage hotel's booking channels - Rates & availability
Execute check in - Prepare guest arrival. Handle overbooking situation. Welcome the guest. Follow up registration procedure
Provide Service to the guest
- Provide information about the stay. Deal with guest comments
Execute check out
Knowledge and Skills required: Training Knowledge in hospitality Experience Prior experience (1 year) in a branded environment in the customer facing environment Expertise (job-knowledge, technical skills) Confident with Microsoft office Knowing of PMS (e.g.: opera) Knowledge of health & safety procedures Ability to understand & follow guidelines Conversational English Additional language Behaviour (human qualities) Able to work alone Communication skills & Sense of welcoming Ability to work under pressure Hard worker & committed to work Sense of organisation Positive attitude Good personal appearance Punctual
**Benefits**:
Hotel Entitlement - 28 days
Competitive salary/hourly rates
Uniform provided
Discount at out hotels worldwide
**Job Types**: Full-time, Contract
**Salary**: £11.25 per hour
**Benefits**:
- Discounted or free food
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Night shift
- Weekend availability
COVID-19 considerations:
Covid precautions in places, with all PPE available
Training provide on all Covid polices in place
Shift availability:
- Night shift (required)
- Overnight shift (required)
Work Location: In person
Reference ID: NPCampliv
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