Learning Designer

7 months ago

Potters Bar, United Kingdom Canada Life Full time

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

**Job Purpose**

To support the continuous development of a learning culture across Canada Life UK by producing engaging, creative and interesting learning content which is intuitive, inclusive, modern and raises the capability across the organisation.

The role holder will facilitate and deliver learning solutions for various audiences across the organisation.

Reporting to the Learning and Leadership Development Manager, the role holder will build the Canada Life learning design principles and framework for face to face and eLearning experiences.

**Duties/Responsibilities**
- Design and deliver high quality, engaging and learner-centric content on regulatory, behavioural, leadership and technical learning programmes which addresses the identified learning needs and demonstrates raised levels of capability
- Deliver requirements of a variety of assigned projects and initiatives which support enhancing the colleague learning experience to a high standard, delivering on time, within budget and meeting stakeholder needs
- Use learning expertise to design and maintain the Canada Life learning design principles and frameworks, and embed the principles through all learning in the organisation
- Integrate knowledge and expertise of learning trends, instructional design methodologies and eLearning software into the design, delivery and evaluation of all learning to reflect the needs of different demographics
- Evaluation of all learning delivered ensuring we can build a dashboard to provide insightful data that can be utilised to review and maintain programmes.
- Liaise with stakeholder to ensure that the library of eLearning content on the LMS keeps us compliant, is visible to the relevant populations and meets record keeping standards for regulators.
- Establish and nurture excellent relationships within own team, European and Canadian learning teams to leverage global opportunities and share UK successes.

**Knowledge/Skills/Experience**

**Experience**
- Experience in the design and development of blended, virtual and online learning programmes and materials
- Understanding eLearning technology and authoring tools preferably Articulate Storyline or Rise 360.
- Simple video design and creation
- Managing multiple projects simultaneously to a high specification
- Delivering engaging interactive content and facilitating face to face and blended learning experiences with an ability to deliver engaging and interactive sessions

**Skills**
- Create visually appealing learning materials writing effective copy, instructional text and scripts for both audio and video
- Turn training demands into a sensible and achievable delivery schedule and obtaining buy-in to the schedule
- Collaboration and stakeholder management with leaders and colleagues across multiple locations
- Build trust and credibility with a variety of stakeholders including technical specialists and senior leaders
- Creative problem solving to transform identified needs into learning solutions to address the capability gap
- Articulate complex and dry concepts succinctly and accurately
- Sound commercial awareness and judgment to determine optimum timings for actions and recommendations
- Persevere during setbacks, and demonstrate high personal resilience to change and ambiguity
- Passion for design
- Excellent verbal, written, interpersonal communication including communicating complex concepts into intuitive and engaging experience.
- Natural curiosity to explore concepts and be creative

**Knowledge**
- Adult learning theories, learner-focused design and instructional design best practice
- Current learning trends
- Preferable knowledge of working in a regulated sector and how learning impacts compliance
- Instructional Design qualification is desirable

**Benefits of working at Canada Life**
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support s

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