Administrator

2 weeks ago


Salford, United Kingdom Medacs Healthcare Full time

Medacs Healthcare is a leading healthcare staffing company providing healthcare recruitment expertise to both the public and private sectors. Established in 1990, Medacs is the largest provider of locum doctors to the NHS, and the only specialist staffing agency awarded a place on every national framework.

Medacs Homecare division prides itself on being a quality homecare provider that coordinates and delivers domiciliary care, specialist care and complex care services to the elderly, children, and those with special needs within their homes.

Medacs Homecare is currently recruiting for an ECM **Administrator **to manage the **Electronic Call Monitoring system.**

**Working Monday to Friday 10am-6pm from the Manchester, Salford Quays offices.**

**Here’s some of the key responsibilities**:

- Monitoring the ECM system regularly and follow up on Care Workers that have not logged in or out of visits
- Ensuring any unconfirmed visits can be reconciled
- Daily reconciliation of electronic call monitoring system and report any remaining disputed visits to the Registered Branch Manager on a weekly basis
- Producing electronic call monitoring reports
- Following up alerts, investigate unconfirmed visits on ECM and provide a daily log of unconfirmed visits to the Registered Branch Manager
- Maintaining ECM compliance on various contracts for planned versus actual time duration of visits
- Highlighting and reporting any anomalies regarding timesheets to the Branch/Care Manager/Team Leader
- Ensuring all clients are assigned tags on the system and carers issued with their phones
- Allocating tags from ended packages to be reassigned to new ones
- Ensuring ended packages are inactive to avoid charges or financial contractual penalties
- Ensuring that all annual leave, sickness and maternity and other absence information is processed for payment
- Producing a weekly reports of un-submitted timesheets and take action
- Supporting branch with all administrative duties
- First point of contact for all ECM queries
- Using your administration and Excel/IT knowledge and skills

**WHY MGG**

When joining MGG you will have access to a range of benefits that we have on offer:

- **Salary range £22,000**:

- 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
- Paid volunteering day
- Company pension and life assurance
- Wellbeing support through an Employee Assistance Programme
- A voluntary mentoring programme
- Reward and recognition awards
- Excellent induction plus ongoing training and development
- Clear career paths

**ABOUT US**

We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.

MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia and New Zealand.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

Schedule:

- Monday to Friday

Ability to Commute:

- Salford (required)

Work Location: In person


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