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Guest Services Assistant

3 months ago

Totnes, United Kingdom The Dartington Hall Trust Full time

**Rate of Pay: £11.44 per hour.**

**Part-time & Full-time positions**

We have a great opportunity for an approachable, fun and engaging person to join our Guest Services team to assist with the day to day running of our Estate Accommodation which comprises of a 50-bedroom hotel, air BnB property and seasonal campsite. Daily responsibilities include processing accommodation bookings, checking guest in/out of their accommodation as well as welcoming all guests to the Dartington Estate.

This role would suit a dynamic and customer-oriented person. Previous experience in a similar role would be an advantage but is not essential as full training will be provided.

Both weekday and weekend work will be required throughout the year as we are welcoming guests 364 days of the year (we close for Christmas Day). Our standard operating hours are 8am-8pm, with extended opening hours for special events.

Please see job description for further details on duties and person specifications.

**Closing date: Sunday 7th April 2024**

We are family-friendly and provide enhanced maternity, paternity and adoption packages and flexible working options. You will be supported and encouraged to live a full life outside of work and your whole family can come and enjoy our award-winning destination with woodland walks, riverside trails, cafés, and restaurants and family-friendly activities, as well as free parking. Enjoy discounts at our Shops at Dartington, Barn Cinema, The White Hart, Green Table and Roundhouse Café. Perks also include special rates for private events, weddings, bed and breakfast, room hire and conference packages.

We believe that big ideas can make the world a better place. So our beautiful estate is home to a community of people who nurture new thinking, encourage learning and debate, and work every day to inspire one another. There are many sides to Dartington and that’s what makes our future so exciting. Come and be part of it.