Maintenance Planner

**The responsibilities include**:

- Utilise all network resources to deliver the most cost-effective method of scheduled & unscheduled bookings to minimise fleet downtime.
- Using our in house fleet systems, ensure all work is documented and controlled in a professional and accurate manner.
- Work within the planning team to ensure statutory compliance
- Liaise with customers and external contractors / government agencies to ensure full O Licence compliance.
- Manage the recharge process in line with customer requirements
- Develop professional relationships with CFS customers
- Work closely with external service providers to ensure:

- priority scheduled and non scheduled slots are provided to CFS trailers/vehicles.
- adherence to the maintenance plan, and timely receipt of vehicle service history documentation.
- VOR's and downtime of all fleet assets is kept to a minimum.
- Process all required compliance events in line with yearly planner
- Ensure MOT First time pass rates and final pass rate are recorded
- Fleet Movements on / off the maintenance plan
- Produce daily VOR data as required for customers
- Produce weekly slippage reports for all scheduled events with their booking status detailing any that have slipped with the reason why
- Produce monthly compliance data; produce key reports relevant to areas of responsibility detailing any non-compliance issues.
- Manage missing Compliance documentation for allocated customers
- Produce customer specific reporting

**The Person**

To be successful in this role you should:

- Fleet/ transport experience is desirable
- A proven track record in a customer service environment, specifically servicing existing customers from a remote base via phone/ IT systems is essential
- Experience in compliance and working with legislative requirements would be of benefit
- Excellent working knowledge of MS Office suite and confident IT skills that will enable you to hit the ground running on our bespoke Fleet Management system
- Compliance is a key area of this role so your attention to detail and love of process is essential
- Customer relations define our success so you must be a natural problem solver and get a kick out of the satisfaction you bring to your customers
- Planning and organisation underpin everything you do which makes you excellent at meeting deadlines and managing your own time and workload
- You are flexible, helpful and a true team player, whether in person or remotely and understand that you are only successful if the team is successful.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.