Sales Executive

2 weeks ago

Wakefield, United Kingdom CarShop Full time

Location: Wakefield, WF2 7AW

Contract Type: 40 hours per week. Working any 5 out of 7 on a rota basis which will consist of days, evenings and weekends.

**Salary**: £18,600 per year + bonus scheme that provides an on target annual earnings of £37,000 OTE

CarShop (part of the Sytner group) is the UK’s largest omnichannel car supermarket. We are the spreaders of good carma in the automotive world and provide a world class customer experience.

In 2021 we were named Glassdoor’s #35 best company to work for in the UK.

No experience or qualifications needed, as full training will be provided All you need is a driving licence, an enthusiastic attitude, be reliable and a team player - we’ll provide the rest

Job Role:
Ensure the full Customer Journey is followed at all times in order to deliver a truly fantastic customer experience, act as a positive ambassador for CarShop’s Brand Beliefs.

Key Responsibilities:
Ensure the full Customer Journey is followed at all times in order to deliver a world class customer experience:
To meet and greet customers.
To have a discussion with the customer in order to identify and understand individual needs, including methods of payment and budget.
Qualify the customer’s needs, wants and desires to enable the correct vehicle is selected.
Conduct test drives with Customers, ensuring the correct process is followed in a compliant and professional manner.
Understand the process of valuing the customer’s vehicle to give a true and accurate reflection of its condition.
To have a conversation with the customer in order to gain a commitment to purchase a vehicle.
To complete all documentation, sell paint protection and MOT, and ask for online review
You will then introduce the customer to the Business Manager in a friendly, professional manner ensuring that all key details are given.
You will need to contact existing customers to advise them around time to change in order to support with vehicle needs, in a compliant manner.
To ensure high standards of presentation of vehicles on display.
To Support other areas of the store as required.

What we will require from you

A full valid UK driving licence
A willingness to learn
Have energy and drive
Work well within a team as well as on own initiative
A flexible “can do” attitude

What we can offer you.

A friendly, modern and safe working environment
A competitive salary and bonus structure
Full training and continued support
Enhanced annual leave
A wide range of corporate discounts
Cycle to work scheme
Colleague assistance programme
Long service awards

We are committed to nurturing a culture where all of our colleagues feel included and valued at work. Our principles ensure that we are an equal opportunities employer valuing the empowerment of all people.

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