Restaurant & Bar Supervisor

4 months ago

Birmingham, United Kingdom Edgbaston Park Hotel and Conference Centre Full time

**Hours**: 40 hours per week (any 5 days in 7, including weekend working on a rota basis)

This is an exciting time to join our Hotel team, as we embark on our five-year vision to be a world-leading hospitality destination.

We have a great opportunity for an experienced Bar Supervisor, or someone looking to take the next step in their hospitality career, to support our Hotel Bar operations and supervise F&B team members, ensuring the highest standards of guest service are upheld.

Your duties will include:

- Supervising and co-ordinating the F&B operation in the Bar, ensuring the high standards, expected by guests and the Hotel, are upheld.
- Greeting and serving our bar and Hotel guests in a prompt, professional and friendly manner.
- Carrying out cashing up, record keeping and shift management duties.
- Having expert knowledge of our food and drinks menus and Hotel facilities.
- Supporting the F&B management with the development of the bar offering.
- Organising, briefing and preparing the F&B team prior to shift.
- Assisting in cleaning duties and maintaining a safe environment
- Training, coaching and motivating the team to follow the Hotel’s high service standards, promoting communication between all teams to ensure an excellent guest experience.
- Assisting the F&B management team with upselling initiatives, thinking of new and creative ideas to motivate the team to sell in a discreet and professional manner.
- Support F&B management with any needs as required and assist with achieving financial targets.
- Assist in keeping operating costs to a minimum by efficient and responsible use of resources.

You should have strong operational bar experience, ideally at supervisory level, although we will consider applicants who can demonstrate their ability and drive to move to the next level in their hospitality careers. You should also have excellent interpersonal skills, with the ability to communicate and engage effectively at all levels, be able to work on your own initiative, stay calm under pressure and have the ability and willingness to put the guest at the heart of everything you do.

**What we can offer you**

Here at the Edgbaston Park Hotel, we offer some amazing benefits to our team, so alongside a competitive salary and eligibility for membership of our discretionary incentive scheme, we also offer discounted access to a world class sporting facility, staff appreciation week, discount scheme, annual awards evenings, employee of the month, complimentary car parking, free meals and much more...

The Hotel reserves the right to close the vacancy early, should a suitable applicant be recruited.

**Job Types**: Full-time, Permanent

**Salary**: £11.21 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift

COVID-19 considerations:
Hand sanitisers across the Hotel. Social distancing encouraged. Regular cleaning of key touch points.

Work Location: In person

Reference ID: EPH/BS/1022

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