Receptionist

4 weeks ago


Rhuthun, United Kingdom Ruthin Castle Hotel and Spa Full time

The hotel reception is one of the most important places for guests, it is where they gain that all important first impression and where they go to for any queries throughout their stay. If you think that you can provide that then read on

Ruthin Castle is a beautiful retreat; steeped in history and nestled in acres of parkland beside the Clwydian Range in North Wales. The Castle offers four room styles across 54 bedrooms, 4 restaurant and bar dining options along with event suites, which hosts a large number of weddings.

We are looking for a receptionist to provide that warm and welcoming service that we are famous for.

We are seeking a receptionist to work on our busy main reception, ensuring excellent & professional guest service is consistently provided at all times. The role includes the following duties:

- Greeting all guests and visitors to the hotel and offering the warmest of welcomes.
- Taking bookings for all areas of the hotel and answering guest queries.
- Communicating & liaising with team members within the operation.

We are looking for someone who has great communication and organisational skills. You need to be able to work independently and deal confidently with all the enquires that will come your way.

What’s in it for you?
- A competitive salary paid directly into your bank account.
- Free meals included on shift
- Free parking on site - in our spacious and secure car park.
- £30 per night - staff stays at Ruthin Castle Hotel and Spa and additional partner hotels, all situated in stunning locations with magnificent scenery.
- £55 per night - discounted stays for friends and family at Ruthin and partner hotels.
- 40% discount on our amazing spa -includes spa visits and entry. 15% discount for spa visits and entry for friends and family.
- 50% discount on food and drinks agreed upon visit.
- Cycle to work scheme.
- Monthly team of the month prizes.

We offer a personalised training plan, and genuine career progression throughout the portfolio.

Interested? Or have any questions, then get in touch

**Job Types**: Full-time, Part-time

**Salary**: Up to £10.50 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Work Location: In person


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