Receptionist (Part-time)
2 weeks ago
**Vacancy - Receptionist**
**Hours**: Monday 9am-5pm, Tuesday 9am-5pm, Wednesday 9am-5pm and Thursday 9am-3pm, 30 hours per week. **Salary**:£1,471.64 per month
Job Purpose
- To provide reception support, welcoming clients and answering queries
- Provide support to the administrative team
- Complete general administration duties
Duties
**1.** **Service**
a) Support the Head of Adult Counselling and Wellbeing Services and the administration team to ensure the efficient running of reception at RSVP
**2.** **Reception**
a) To act as telephone receptionist and receive telephone calls, taking referrals for services, communicating messages across the team
b) Receiving and welcoming clients and visitors to the office
**3.** **Administrative**
a) Recording incoming and outgoing post and preparing post for mailing
b) To ensure confidentiality of all client material
c) Managing paperwork and documents
d) Regularly updating RSVP’s client database
e) Ensuring all stationary and office orders are fulfilled
**4. Self Management**
a) Work in a co-operative and team-based manner, respecting role boundaries but not in a rigid way.
b) Prepare for and attend supervision and appraisals
c) Identify own training and development needs.
d) Comply with all policies and procedures.
e) Participate in team meetings and RSVP’s development activities, e.g. ‘away days’.
f) To undertake any other duties (suitable to your position) assigned.
**Person Specification**
**Knowledge, Skills and Experience Required**
Good communication/relationship building skills
Previous receptionist experience
Must be able to speak and write in English
Knowledge of rape and sexual violence and its impact on survivors (desirable)
Relevant knowledge of services in Birmingham
Ability to work as part of a multi-disciplinary team
IT Skills
Able to work on own initiative
Have an interest and understanding of the work of the charity
Have a DBS Check (carried out by RSVP)
**Job Type**: Part-time
Part-time hours: 30 per week
**Salary**: £1,471.64 per month
**Benefits**:
- Casual dress
- Company pension
- Sick pay
- Wellness programme
Schedule:
- Day shift
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience of working in reception? If so how many years?
- Do you have experience of working in social care, health or with survivors of sexual abuse?
- Please visit
Work Location: One location
Application deadline: 16/04/2023
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