Project Support Officer

2 weeks ago

Manchester, United Kingdom Greater Manchester Combined Authority Full time

**Job: Project Support Officer - Public Service Reform**

**Salary**:£25,878 - £29,439

**Hours**:36.25 hours per week

**Contract**:Temporary Fixed term contract until March 2025

**Location**:Tootal Building, Oxford Road, Manchester

**Advert closing date: 14th May 2023**

**Your role**:
This Project Support Officer role will provide support across policy areas in the Public Service Reform team, helping to deliver a range of high profile and important programmes of work that aim to make a difference to the lives of children, young people and communities across the city region.

Working in a dynamic, fast paced and stimulating environment you will provide administrative support to a range of workstreams, projects and programmes with a focus on supporting the School Readiness and wider Children and Young People’s programme. You will be part of wider team and work closely with other internal services in the GMCA, as well as a wide range of external stakeholders including local authorities, GM Integrated Care, voluntary and community sector enterprises and a broad range of local partners, working collectively to deliver our vision of good lives for all in the city region.

**About you**:
Greater Manchester is at the heart of the Northern Powerhouse and nationally at the forefront of devolution, so we’re not looking for someone who is only good at talking about change; we want people who can roll up their sleeves and deliver it.

If you are an enthusiastic and committed individual keen to start or grow you career in local government or the world of work and skills policy this may just be the right role for you.

We are looking for applicants who have:

- High level of attention to detail.
- Strong commitment to high quality work
- A high level of enthusiasm, personal drive and energy and a capacity for sustained effort and performance.

**About us**:
As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

**Our offer**:
In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here: GMCA offer - Green book.docx

**Mandatory Information**:
**Privacy Notice**

**Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

**DBS INFORMATION**

**PROJECT SUPPORT OFFICER**

**Role Profile**

**Job Title**:
Project Support Officer - Public Service Reform

**Date**:
April 2023

**Reporting Line**:
School Readiness Project Manager

**Job Level**:
Grade 5

**Team**:
Public Service Reform

**Business Area**:
Public Service Reform
JOB PURPOSE
The postholder will contribute to the goals of the Reform Directorate through the provision of high quality project support and administration which is focused, flexible and timely, contributing to the objectives of a fast moving organisation. The postholder will support work across the Directorate, with a specific focus on delivery of projects and workstreams within School Readiness and the wider Children Young People’s programme

**DIMENSIONS**
- Liaising with internal and external customer groups and strategic partners, including:

- Senior Managers and staff within GMCA
- Senior Members & Officers from across the GM Local Authorities and other regional and national Local Authorities
- Public Sector Organisations
- Government Departments
- Universities and Higher Education Facilities

**KEY RESPONSIBILITIES**
- Provide administrative support to meet the needs of the service area, managing performance and development needs to achieve work objectives and service priorities.
- Provide business support and administration to effectively contribute to the delivery and evaluation of specific programmes, projects, and work streams within the Reform Directorate.
- Contribute effectively to the design, implementation and maintenance of high quality management information systems and business support activities, providing comprehensive advice to stakeholders.
- Deal efficiently and courteously, with tact and diplomacy, to all queries and correspondence, both written and verbal from a wide range of internal and external customers.
- Use initiative and established procedures to resolve queries at the first point of contact or escalate when appropriate within agreed timescales and procedure.
- Update and extract information from management information systems accurately and competently as required including the retrieval and collation of reports to agreed procedure.
- Complete all documentation and

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