Service Administrator

3 months ago

Birmingham, United Kingdom B&M Waste Full time

**About the Role**:
**Who Are We?**

At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.

Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas and contributions matter as we work together to redefine waste management practices and shape a greener world.

At B&M Waste Services, your contributions will shape our collective impact. Explore our current openings and become part of a company that is driving change, embracing innovation, and building a brighter, more sustainable future for generations to come.

**Now let us tell you about the role**:
To support the Operational team in all aspects of their administrative and operational duties. To ensure the accurate recording of data on AMCS and liaising between customers and drivers to ensure a high level of customer services is maintained.

The company's mission is to be the leading independent provider of commercial waste services in our chosen conurbations. To achieve this by dynamic growth and exceptional customer service. With a workforce who are responsive, customer focused and are Right First Time in their work

**MAIN PURPOSE OF THE JOB**
- To liaise with operational personnel and ensure all systems are updated.
- To effectively manage the administration activities of the department.
- To develop positive relationships with Customers.
- To minimise the number of invoice queries and investigate any credit requests made by customers.
- To ensure all data input is accurate and completed in a timely manner.
- To ensure all end of the week checks are completed prior to the monthly invoice run.

**MAIN TASKS AND ACTIVITIES**
- To resolve all customer missed collection queries in a timely manner.
- To resolve all customer invoice queries in a timely manner.
- To ensure that all IT systems are effectively utilised and all data input is accurately recorded.
- To record all gains and losses on the depot progress spreadsheet.
- To ensure your e mails are managed, dealt with and filed away in a timely manner.
- Ensure Helpdesks are clear or in progress at the end of each day.
- To update reception with any relevant service issues ie vehicle breakdowns.
- To keep key accounts updated with service issues for their specific customers.
- To ensure all missed customers are contacted with reason for missed collection and confirm their rescheduled day.
- To ensure all routes are in order and report non compliance by drivers to the Service Administrator.
- To ensure delivery and collection tickets are managed daily, keeping customers updated of their delivery date and first collection date.
- Any reasonable task as may be required from time to time.

**The bigger group: Beauparc**

Beauparc, a dynamic and forward-thinking environmental services company, is at the forefront of innovative waste management and recycling solutions. Operating on a global scale, Beauparc is committed to making a positive impact on the environment, promoting sustainability, and driving change within the industry.

Operating across Ireland, the UK, and other countries, Beauparc is dedicated to shaping a greener future through responsible resource management and sustainability. Join us to make a positive impact on the environment.

**About Us**:
At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.

Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas andcontributions matter as we work together to redefine waste management practices and shape a greener world.

As industry leaders, we offer exciting career opportunities in waste collection, recycling, and sustainability. Engage in cutting-edge projects, leverage advanced technologies, and embrace sustainable solutions that prioritise the circular economy.

Your professional growth and development are important to us. We provide comprehensive training programs, mentorship opportunities, and ongoing support to empower you to thrive in your career and make a significant difference.

Join our dedicated team, where teamwork and shared values are at the core of our success. Together, we'll create a more sustainable future, one where waste becomes a resource and environmental impact is minimised.

At B&M Waste Services, your contributions will shape our collective impact. Explore our current openings and become part of a company that is driving change, embracing innovation, and building a brighter, more sustainable future for generations to come.

  • Business Administrator

    4 months ago

    Birmingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 357402**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Contract Administrator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Contract AdministratorJob Summary:We are seeking a highly organized and detail-oriented Contract Administrator to join our team at Service Care Solutions Ltd. As a key member of our operations team, you will provide essential administrative support to our Senior Management Team, ensuring the smooth operation of our services.Key...

  • Contract Administrator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Contract AdministratorJob Summary:We are seeking a highly organized and detail-oriented Contract Administrator to join our team at Service Care Solutions Ltd. As a key member of our operations team, you will provide essential administrative support to our Senior Management Team, ensuring the smooth operation of our services.Key...

  • Casework Administration Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Prosecution Service Full time

    Job SummaryThe Crown Prosecution Service is seeking a highly skilled and experienced Casework Administration Manager to join our team. As a key member of our administration team, you will play a vital role in supporting the prosecution process by providing administrative support to our caseworkers.Key ResponsibilitiesProvide administrative support to...

  • Casework Administration Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Prosecution Service Full time

    Job SummaryThe Crown Prosecution Service is seeking a highly skilled and experienced Casework Administration Manager to join our team. As a key member of our administration team, you will play a vital role in supporting the prosecution process by providing administrative support to our caseworkers.Key ResponsibilitiesProvide administrative support to...

  • Case Administrator

    3 months ago

    Birmingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 358783**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Administrative Support Specialist

    3 days ago

    Birmingham, Birmingham, United Kingdom Service Care Solutions Ltd Full time

    Administrative Support Specialist **Job Summary** We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide essential administrative support to our Senior Management Team. The successful candidate will contribute to the smooth operation of our services that support low to medium risk offenders who have recently been...

  • Administrative Support Specialist

    3 days ago

    Birmingham, Birmingham, United Kingdom Service Care Solutions Ltd Full time

    Administrative Support Specialist **Job Summary** We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide essential administrative support to our Senior Management Team. The successful candidate will contribute to the smooth operation of our services that support low to medium risk offenders who have recently been...

  • Services Administrator

    3 months ago

    Birmingham, United Kingdom Acorns Children's Hospice Trust Full time

    Acorns Childrens Hospice are now looking for a Supporter Services Administrator to work collaboratively with the Supporter Engagement team and wider organization, to provide administrative support to a high standard and in a timely manner as part of the Supporter Services team. **About the role** As a Supporter Services Administrator you’ll be working...

  • A2/ao Administrative Officer, Estate Accounts and

    3 months ago

    Birmingham, United Kingdom Insolvency Service Full time

    **Details**: **Reference number**: - 307502**Salary**: - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Directorate**Type of role**: - Administration / Corporate Support - Operational...

  • Customer Service Administrator

    4 months ago

    Birmingham, United Kingdom Hart Recruitment Full time

    We are recruiting 4 x Customer Service Administrators to join our client near Birmingham City Centre, which has easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. - You will be working 37.5 hours per week between the hours of 8.00 am to 6.00 pm on a shift rota basis,...

  • Customer Service Administrator

    3 months ago

    Birmingham, United Kingdom Digby Morgan Full time

    summary - _ birmingham, west midlands_ - _ £14.00 - £14.18 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - ZK1937 - job details Overview - Location: Birmingham, B4 - Job Type: Temporary - Hourly Rate: £14.18 - Job Title: Customer Service Administrator Purpose To provide high quality, efficient and effective administrative...

  • Service Administrator

    3 months ago

    Birmingham, United Kingdom Recruitment Solutions Full time

    Recruitment Solutions are currently working with one of the nations leading Waste Management companies. Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis. **Key Responsibilities**: - Contact customers if there has been a missed collection with reasons & confirm rescheduled day -...

  • Customer Service Administrator

    4 months ago

    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Customer Service Administrator** **SA/BCR/10707** **Birmingham** **£20,000-£25,000** *** Bell Cornwall Recruitment is pleased to be assisting a forward-thinking Energy company in its search for a personable and engaging Customer Service Administrator! The role will combine customer support with administrative tasks and will be a great opportunity...

  • Administration Officer

    3 months ago

    Birmingham, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 325570**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Customer Service Administrator

    3 months ago

    Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Administrator - Immediate start** **Location**: Merlin Park, Erdington **Pay rate**: £12.82 per hour **About Us**: Pertemps recruitment is a leading recruitment agency specializing in connecting talented individuals with exciting career opportunities. We are currently partnering with a reputable company in Merlin...

  • Financial Services Administrator

    4 months ago

    Birmingham, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time

    **Financial Services Administrator** **Location: Midlands - Various locations** **Salary: £23,000 - £35,000 (depending on experience)** **Are you an enthusiastic Financial Services Administrator eager for your next role? Could you fulfil a vital support function within a busy office?** You will be working as part of the team at a highly respected...

  • Financial Services Administrator

    4 months ago

    Birmingham, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time

    **Financial Services Administrator** **Location: Birmingham and Surrounding Areas** **Salary: up to £32,000 depending on experience** **Hours - Full or Part -Time** **Are you an enthusiastic Financial Services Administrator eager for your next role? Could you fulfil a vital support function within a busy office?** You will be working as part of the...

  • Customer Service Administrator

    3 months ago

    Birmingham, United Kingdom Alma Personnel Full time

    **Customer Service Administrator** Our well-established client based in Birmingham is looking for a Customer Service Administrator to join their busy team on a permanent basis. **Duties of the Customer Service Administrator include but are not limited to: - ** - Liaising with third party couriers - Assisting with customers on the trade counter...

  • Customer Service Administrator

    3 months ago

    Birmingham, United Kingdom Digby Morgan Full time

    summary - _ birmingham, west midlands_ - _ £21,000 - £22,000 per year_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - PR-863279 - job details Are you an experienced Administrator or Customer Service Advisor? Articulate in your approach and have great attention to detail? Want to work for a global and...