Apprentice Customer Service Practitioner
1 month ago
**What you will do in your working day**
Your responsibilities will encompass a range of customer-oriented tasks including:
- logging issues raised by clients on our system
- providing clients with information
- creating and following-up quotations
- any further administrative, customer service or sales tasks as required.
We expect a highly professional image to be portrayed at all times and for our clients to be dealt with promptly and courteously. We will expect you to gain a good understanding of our systems and our clients. We will provide you with the training and supervision required to ensure you deliver exceptional customer service on behalf of the company.
This is a post that requires self-discipline, a customer-focused attitude, and an ability to work in a team as well as on your own.
**The training you will be getting**
Level 2 Apprenticeship in Customer Service.
This will also include:
- Functional skills if required
- End point assessment
- Certificate of completion of the standard
- You may have to attend formal college sessions (if English & maths are required)
- You will learn the knowledge, skills and behaviours related to the apprenticeship standard
**What to expect at the end of your apprenticeship**
- We are looking for someone who would like to establish a long term career within the company and can offer career progression
**Job Types**: Apprenticeship, Full-time
**Salary**: £10,707.84 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Application question(s):
- Do you live in Shropshire?
- Are you currently in employment?
Work Location: In person
Reference ID: 1000108931
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