Echo Controller

**Echo Controller**

**Salary**: £29,544.16 per annum, plus Veolia benefits and pension

**Hours**: Monday to Friday 40 hours per week

**Location**: Watermead Way, Tottenham, N17 0FJ

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

**What we can offer you;**
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential

**What you'll be doing;**
- Monitor the progression of tasks to ensure they are completed on time to meet contract objectives.
- Support managers with Echo activity, providing training when required.
- Work closely with the Contact Centre team to maintain records in Echo for specific services.
- Manage resources for the afternoon shifts on Echo.
- Manage overtime crews, ensuring all tasks have been assigned and crews dispatched.
- Work with the Environmental Managers to ensure closure of all morning rounds on Echo.
- Assist with round scheduling and ensuring accurate data in Echo

Transport
- Ensure all overweight tonnage for vehicles are inputted into the system.
- Oversee the transport aspects such as Vision,Drivetech,Weight tickets upload ect.
- Oversee all resource management, dispatching and closure of rounds, monitor SLA’s and support the depot with other requirements as and when required.
- Assist in other transport related activities (Driver Training Etc)

**What we're looking for;**

Essential:

- Have an understanding of Operational KPIs and the importance of correct work practices aligned to them.
- Awareness of analytics and a willingness to learn and adapt to new technology.
- IT literacy.

Desirable:

- Knowledge of Haringey Borough.
- Experience in Waste Management Operations.
- Experience in Transport operations

**What's next?**

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

**Salary**: £29,544.16 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Previous experience is a similar role: 1 year (preferred)

Work Location: In person

Reference ID: JR11149