Legal Support Assistant

5 months ago


Newport, United Kingdom hpjv solicitors Full time

**The Role**

You will be part of a team working collaboratively in providing and excellent standard of reception, audio tying and administrative support. Duties will include but not limited to:

- Audio typing, ensuring accuracy and prioritisation.
- Reception duties, answer and transfer incoming calls efficiently and professionally, greeting clients and visitors in a friendly and professional manner.
- Creating and amending trial bundles
- Dealing with online and card payments.
- Downloading/uploading documents on court portals
- Dealing with file related queries, when necessary, either face to face or by telephone
- Diary management.
- Provide support and assistance to fee earners.
- To ensure that all internal systems, policies, and procedures are adhered to.
- Document bundle preparation, photocopying and scanning.
- To manage own work allocation, efficiently and without back log.
- Providing cover for colleagues
- Ad-hoc administration duties

**Essential Skills and Experience.**
- Previous experience in a legal support role or similar administrative position is preferred.
- Accurate audio typing/keyboard skills
- Excellent organisational skills with the ability to multi-task and prioritise.
- Work well in a team with a flexible and collaborative approach.
- The motivation to learn and show initiative.
- Excellent communication skills and professional telephone manner
- Excellent IT skills, including Microsoft packages and Case Management Systems.
- Strong customer service skills with the ability to interact professionally with clients and colleagues.

**Benefits**
- Training and development
- Legal Apprenticeship Opportunities
- Flexible working
- Discounted products
- Discounted legal services.
- Increasing annual leave after 1 complete year of service

If you are looking for an opportunity to work in a fast-paced legal environment and contribute to the success of our legal team, we encourage you to apply.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person


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