Dispatch Supervisor

4 months ago


Manchester, United Kingdom Neville Johnson Ltd Full time

Neville Johnson, part of the BHID Group, includes two brands for bespoke British fitted furniture and renovated staircases designed, crafted, and guaranteed to be made from the finest materials. Neville Johnson have established an exceptional reputation, where attention to detail and craftsmanship are second to none.

We are seeking to recruit a Leading Hand in our Dispatch department. You will be responsible for managing the dispatch team and to arrange / coordinate the delivery vehicle at our factory in Trafford Park, Manchester.

**Main Aspects of the Role**:

- Plan daily deliveries and collections using the mapping tools available, with the key focus being on optimising vehicles around the most cost effective option available.
- Ensure we have an updated installation schedule and any changes are reported to the assistant production manager / factory manager.
- Liaise with installers and drivers with regards to the delivery requirements / details, ensuring each has the others contact information, and knows to make contact re delivery location and times, and or any delays caused by traffic hold ups.
- Clear cabinet makers work bays of all finished products.
- Working with the despatch team to ensure all parts are wrapped and with the order, this includes any special items such as lighting, socket boxes touch up paint and any paperwork required for the fitter, ensuring a list of to follow parts is communicated to the relevant people, including assistant product manager / factory manager.
- Manage how the vans are loaded and that all parts are loaded on the vehicle and any discrepancies noted and recorded on the delivery sheet.
- The above responsibilities are only applicable if the despatch supervisor is on holiday or attending the daily production meeting
- Working with the despatch supervisor to help manage on an hourly basis the team of despatch wrappers, ensuring they are working on the relevant product in order of requirement.
- Working with the despatch supervisor to make sure the vans are loaded and that all parts are loaded on the vehicle and any discrepancies noted and recorded on the delivery sheet.
- Clear cabinet makers work bays of all finished products

**Primary Requirements**:

- Experienced in the dispatch area.
- Knowledge of FPW giving the confidence to recommend a return to previous departments via production manager when necessary.

**KPIs**:

- Minimise Remedial’s; Transport damage / order shortages / missing components (un-notified in advance).
- Immediately report any health and safety breaches and or disciplinary and grievance issues;

**Job Types**: Full-time, Permanent

**Salary**: £11.80 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Night shift
- Overtime

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: MAN-FAC-000902


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