Service Administrator

**Service Administrator - Trainee / Experienced**

Brand new permanent opportunity to join our growing and thriving client based in Dursley. It’s an exciting time to join the company and there is excellent room for development

The role of the Service Administrator is to provide a range of administration support to the Service Department ensuring that all the work is completed accurately, in a timely manner and professionally.

In this role, office experience isn’t necessary as **full, thorough training will be provided.**

**Responsibilities of the Service Administrator**:

- Liaise with the engineers, to make sure that all the correct inspection sheets are completed

and then sent to the customer.
- Organising estimates to be prepared for the customer.
- Book the work through service centres and then follow up back with the customer

through to job completion.
- To follow up on all service jobs daily making sure the company have delivered the service required

by the customer and all compliance work documents have been completed and filed.
- Once the customer has received the inspection sheets, follow up with the customer to see

if they would like us to carry out any additional work which has been identified.
- The role will also develop into assisting with the preparation of invoicing once the work is
- Excellent customer service skills
- Ability to multitask and work to deadlines
- Strong organisational skills
- Excellent communication skills both verbal and written

**Hours**:

- Monday - Friday - 8.30am - 5pm

**Salary** - £21,000 - £22,000 per annum, negotiable depending on experience

**Service Administrator - Trainee / Experienced