Front of House Team Member
4 months ago
**About us**
The Highwayman Inn is a small to medium pub restaurant on the outskirts of Rhoose.
Our work environment includes:
- Discounted meals
- Friendly team culture
**Job Summary**:
We are seeking a Front of House Team Member to join our busy, friendly team in providing exceptional guest service in a fast-paced restaurant environment. Previous experience in a restaurant and/or hospitality setting essential
**Duties**:
- Greet and welcome guests in a friendly and professional manner
- Assist guests with menu selections and provide recommendations
- Take food and beverage orders accurately
- Serve food and beverages promptly
- Ensure guest satisfaction by addressing any concerns or special requests
- Upsell menu items and promotions to enhance the guest experience
- Maintain cleanliness and organisation of the front of house area
- Collaborate with kitchen staff to ensure efficient service
**Qualifications**:
- Previous experience in a restaurant or hospitality setting essential
- Knowledge of basic food safety and sanitation practices
- Strong interpersonal skills with a focus on customer service
- Ability to work in a team environment and assist colleagues when needed
- Excellent time management skills to handle busy shifts effectively
- Ability to travel to and from work either early morning/late at night (ideally use of own vehicle)
**Job Types**: Full-time, Part-time
Pay: £6.40-£11.44 per hour
Expected hours: 10 - 30 per week
**Benefits**:
- Company pension
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
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