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Business and Triage Administrator

7 months ago

Market Drayton, United Kingdom Shropshire Community Health NHS Trust Full time

The post holder will provide triage for the Community Nursing Team, handling all communications for the team and escalating to a registered clinician where appropriate.

This post will work as part of an administration team to undertake essential roles such as call handling, managing team communications, processing and triaging new referrals into the service, and provide essential support to the team and team leader on the management of data, compliance with key performance indicators and other essential tasks that contribute to a well organised, effective and smooth-running service.

If you are interested in working in the NHS and being a part of providing high quality and effective care to community based nursing service to our local population, we would love to hear from you. If you would like further information on the role, please contact Gareth Biggs on 01630 650734.

Monitoring and management of the team demand and capacity under the supervision of the team leader.

Complete stock check and re-order stock on appropriate systems.

Ordering equipment and undertaking actions instructed by the community nursing team (housekeeper role).

Monitoring and managing service quality and performance reports.

Writing duty rotas within a standard operating procedure for approval by the team leader.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Please see the Job Description and Person Specification attached for further information on the role.