Gp Receptionist

Responsibilities:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the office calendar
- Collect and update patient information, including insurance details
- File and maintain patient records in an organized manner
- Assist with billing and payment processing using QuickBooks or similar software
- Provide excellent customer support by addressing inquiries and resolving issues promptly
- Coordinate with medical staff to ensure smooth patient flow and efficient office operations
- Perform general clerical duties such as photocopying, faxing, and scanning documents
- Act as a personal assistant to the office manager or healthcare provider as needed

**Skills**:

- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in using office equipment such as computers, printers, and scanners
- Familiarity with medical terminology and procedures (for medical receptionist roles)
- Knowledge of dental office operations (for dental receptionist roles)
- Ability to multitask and prioritize tasks effectively

Please note that specific requirements may vary depending on the type of receptionist role (medical or dental) or the nature of the office.

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Coventry: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person