Laptop Deployment Engineer
2 weeks ago
Concept Resourcing are currently recruiting for Laptop Deployment Engineers commutable to Birmingham.
This purpose of the role is to assist with a laptop refresh project starting w/c 6th March 2023.
**Contract Duration: 4 Weeks**
Rate information:
- £145.00 per day via umbrella company (Inside IR35)
- Monday to Friday work
- Site Based
- ASAP start
The Role:
- Assist with distribution of new laptops to end users and collection of old device and packaging for return
- Assist with first-time login
- Monitor and maintain computer systems and networks
- Troubleshoot system and network problems, diagnosing and solving hardware faults if required
- Assist with share drive and printer mappings if required
- Supporting end users face to face
- Migration of user data
- Support set up of hardware
- See tasks through to completion
- Provide good quality customer service at all times and establish good working relationships
- Excellent skills in user IT Deployment
- Ability to interact with customers to ensure that the service is polite, efficient, and responsive
- Ability to work on their own initiative
- To work through issues analytically and successfully
- At least 2 years of experience in the field or in a related area required
- Prior experience on Laptops, Workstations, Notebooks, Smartphones and Printers
- Strong customer service skills
- Strong written and verbal communication skills (English and local language)
- Background security check required - must be able to complete successfully
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