Receptionist / Care Navigator (23 Hours Per Week)

3 weeks ago


Chelmsford, United Kingdom Primary Care Careers Full time

**About the Role**:
Elizabeth Courtauld Surgery is a large GP practice in Halstead and we are looking for a permanent part-time Receptionist / Care Navigator for 23 hours per week to cover the following shifts:
Mondays 08:30-13:30

Thursdays 08:30-12:00 & 13:00-18:30

Fridays 08:30-12:00 & 13:00-18:30

The main responsibilities of the role include:

- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.

We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community.

Previous experience in a GP practice or healthcare setting would be preferable but the main qualities we are looking for are a helpful, friendly personality, good communication skills, ability to learn processes quickly and accurately, and have the flexibility to cover at short notice.

**About Us**:
The practice has a list size of 16,500 patients and is located in the historic town of Halstead in Essex.The recruitment officer for this post is Carrie McSpadden.

We can offer: 5-6 weeks leave pro rata including bank holidays. NHS Pension.

This post requires you to be fully vaccinated against Covid-19.

**Disclosure and Barring Service Check



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