Proposal Co-ordinator

About the team:
About Us:
OSB Group is a leading specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

What you will be doing:
In this role, you will have the opportunity to propose and document asset finance deals. Provide support to the Sales team enable them to work with Brokers to encourage them to propose more deals to us.

You will have the opportunity to work with a variety of assets within a close and enthusiastic team, providing you the support and training you need to reach your career goals.

Your responsibilities will include
- Inputting proposals onto operating system to include all required information, credit searches and valuations.
- Keeping brokers or customers up dated with progress and effectively manage their expectations
- Raising finance documentation for Brokers as required using the approved document suite.
- Meeting and exceeding, where appropriate, agreed service standards for both internal and external customers.
- Working closely with the Sales team and keep them appraised on current deal status and any issues they need to be aware of, or need to become involved with
- Resolving technical queries and complaints within personal levels of expertise and escalate where necessary.

In return for your commitment:
We offer a base salary dependent on experience of between £25,000 - £28,000 and a competitive benefits package including:

- Discretionary annual bonus opportunity of up to 12.5%
- 28 days annual leave plus bank holidays
- Contributory pension (8% employer 5% employee)
- Life Assurance (4x salary) plus Group Income Protection
- Access to Private Medical Insurance and Medical Cash Plan
- Maternity & Adoption Leave - Occupational Maternity/Adoption Pay provided at 100% of salary for the first 13 weeks and at 50% of salary for the next 13 week period.
- Paternity Leave - 4 weeks of paid leave to be taken within 8 weeks of childbirth.
- Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

Could you be the one?:
We are looking for talented individuals who have the experience and knowledge set out below:

- Experience of working in a customer service environment with a confident telephone manner is essential.
- Experience of working in asset finance market is advantageous.
- Strong attention to detail is essential.
- GSCE/GCE qualifications in both Maths and English are essential.

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves

What to do next:
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
- OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds._
- As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress._
- Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work._