Epa Co-ordinator

**Job Title **EPA Co-ordinator

**Reports to **EPA Co-ordination Team Leader

**Direct reports **None

**Budget responsibility **None

**External Stakeholders **Training Providers, Universities, Professional Bodies, Apprentices, Employers

**Salary **£20,000 - £24,000 +Bonus Scheme

**Hybrid Working** - 2 days a week at Head Office (Preston)

**About Us**

We are an established, specialist EPAO operating in the Construction and Built Environment sector only.

Our EPA offer is innovative, unique and provides outstanding value for money for our clients.

Since inception we have consistently won new business whilst maintaining outstanding quality during our expansion and becoming Ofqual recognised. We are proud to work with some of the UK’s largest, leading providers and employers in the construction sector.

We are a company committed to the happiness and wellbeing of our employees. We believe in a collaborative environment with a strong teaM/Family spirit.

We encourage this by:

- Inspiring others to achieve
- Supporting and empowering each other
- Working as a team to deliver the best for our clients, customers and each other
- Delivering on time and keeping promises
- Being respectful, responsive and reliable
- Keeping all communication clear and constructive
- Understanding and valuing how everyone contributed to our success
- Bringing energy, passion and a positive approach to work
- Celebrating success and taking pride in everything we do
- Embracing change and identifying opportunities
- Leading by example

**About You**

Do you pride yourself on your organisational and customer service skills and want to take your career to the next level? Become part of our exciting journey as we continue to grow and expand our business.

We are looking for a motivated and energetic EPA Co-ordinator to join our growing team.

As an EPA Co-ordinator, you will sit at the heart of our organisation, within our operational team and will support the co-ordination, bookings and communications for our end-point assessments.

You will be working on across a wide range of Apprenticeship Standards within construction, this will give you a great kick start in your career with us providing plenty of opportunity for progression.

You will work closely with the wider end-point assessment team to support clients (College and Universities), monitor data, process gateways, manage and schedule assessments, cascade assessment outcomes in line with our services level agreements.

You will be highly professional and organised in your approach, able to communicate effectively at all levels.

You must be able to demonstrate excellent co-ordination and diary management.

We are an adaptive and fast evolving organisation, so you will need to be agile in your approach to ensure we continue to improve and meet key stakeholder needs.

**Key Responsibilities**

Co-ordinate the booking process for client end-point assessment bookings including:

- Complete gateway reviews and assessment component bookings for apprentices post gateway
- Supporting the forecasting and assessment planning scheduling, liaising with the relevant internal teams, managers and end-point assessors to ensure a successful outcome and service is provided
- Take full responsibility of your workload, learning and SLA’s for customer service responsibilities
- Act as one of the main points of contact for our clients for daily co-ordination and assessment queries and bookings support
- Maintain excellent knowledge of both apprenticeship standards, assessment plans, as well as sector developments associated with apprentices and end-point assessment
- Work collaboratively with colleagues and other departments to upskill, showcase and celebrate end
- point assessment
- Produce accurate, periodic reports and data analysis
- Provider general EPA support to the wider team

Any other duties consummate with the post to meet the needs of the organisation. This list is not exhaustive

Copyright © Construction EPA Company

**Competencies & Experience Essential**

Exceptional co-ordination and diary management

Highly organised and professional

Excellent communication and interpersonal skills

Experience of reporting, data analysis

**Competencies & Experience Desirable**

Understanding and / or experience of working in the Construction industry

Understanding and / or experience working in the End-point Assessment sector

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Preston: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: Hybrid remote in Preston

Application deadline: 24/11/2023