Amazon Seller Customer Service Specialist
2 weeks ago
We are working with an amazing client in the retail industry whom are actively recruiting for an Ecommerce Executive and an Ecommerce Customer Service Executive. The most important experience requirement for both roles is previous exposure and a good working knowledge of the Amazon Seller Central platform.
**What you'll be doing as an Ecommerce Customer Service Exec**:
- Using your fabulous negotiation skills to resolve customer issues through Amazon Seller Central
- Appealing Amazon decisions and using your knowledge of the platform to secure the best possible outcome for the customer and the company
- Protecting the company's Amazon Seller account status and health
- Making customers happy
**What have you been doing?**
- Previous experience in a similar role would be great
- Working knowledge of Amazon Seller Central is critical
**What about you?**
- You'll be super personable, an excellent communicator and just generally amazing
**The important bits**
Based in Leeds, hybrid is fine, but they'd like you to be in the office as much as possible, to build a great and productive working relationship and to support you in your role
Salary is £24-26,000 depending on experience for both roles, plus a healthy yearly bonus and benefits.
Progression and development is available and encouraged at this company
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£26,500.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location: Hybrid remote in Leeds
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