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Wedding and Events Coordinator

8 months ago

Southam, United Kingdom IXL Events Centre Full time

We have an exciting opportunity for a Wedding and Events Sales Coordinator to join our team at The IXL Events Centre, one of the most prestigious conference & wedding venues in beautiful Warwickshire countryside within the grounds of Dallas Burston Polo Club.

In this role you will be responsible for promoting, selling, and ensuring successful delivery of all weddings, banqueting and special events for the venue.

Our award-winning venue offers stylish facilities for a range of sporting, social and business events. As host to prestigious polo tournaments, fabulous luxury weddings and impressive business events - it’s Warwickshire’s premiere events destination.

**What is the main purpose of the role?**
- Responsible for maintaining and maximising sales revenue within the weddings and events department.
- You will ensure all details on weddings and social events enquiries are recorded accurately and planned until the day of the wedding/event takes place.
- You would also be conducting venue show rounds in professional manner.

**Key Responsibilities and Duties**
- Be the person in charge of all wedding enquiries and the main point of contact throughout the booking and planning process.
- Ensure all enquiries are chased within the period agreed between the client and the venue and details are accurately recorded.
- Ensure all contracts, deposits and event details are managed efficiently and within the deadlines given.
- Meet with clients to run through details of forthcoming wedding, & events, future requirements and to present the venue facilities and services.
- Create event sheets detailing all the client’s final details and requests before the event.
- Meet & greet clients when they arrive for their event.
- To maintain a work environment which promotes pride and good morale
- To consult with the rest of the team, ensuring all information is communicated effectively to the relevant departments.
- All detailed function arrangements are actioned and coordinated through the event sheets.
- Consult with clients to ensure that accurate details for each Wedding are obtained
- Conduct professional venue show rounds
- To anticipate customer needs wherever possible, and to react to these to enhance customer satisfaction
- To be able to manage proactively, all client feedback, positive and negative, and record correctly
- To be punctual, smart, polite, courteous, and helpful to clients at all times
- Any other duty or task outside the normal daily or weekly routine, but within the overall scope of the position.

**Skills required**
- Excellent organisational skills and the ability to prioritise tasks
- Experience in an events sale’s environment ideally
- The ability to perform well under pressure and remain calm
- The ability to multitask and prioritise your own workload
- Diligence to ensure that every aspect of an event is perfect
- Strong critical thinking skills and the ability to think on their feet when unexpected events occur
- Strong negotiation skills
- Excellent communication skills both written, verbally and in person
- Service focused with a commitment to delivering the highest standards
- An elevated level of IT skills including outlook, word & excel
- The ability to constructively challenge company procedures and recommend amendments which will have a benefit to the company.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person