Shop Supervisor

**The Role**
You will be a self-starter with the ability to prioritise the demands of the role and optimise sales and revenue generation. Your great communication skills and drive to achieve excellent customer service will enable you to provide a warm, welcoming experience for customers, and volunteers alike. You will have a resilient and an energetic approach to work, our stores get busy, and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock, and donations.

**The Organisation**
The Northern Ireland Hospice is a local charity offering specialist respite, symptom management and end of life palliative care to infants, children, and adults across Northern Ireland.

With 24 shops located across Northern Ireland, our shops are a vital source of income helping to support local people living with life-limiting and life-threatening illnesses.

**Salary**:£19,341 to £20,558 pro rata per annum

**Contract**:Permanent

**Location**:Lisburn

**Hours**:37.5 hours per week, including Saturday working

**Essential Criteria**
- Retail experience to include stock control, rotation and merchandising, excellent customer service.
- Have good numeracy, literacy, and basic IT skills.

**In return you will receive**:

- 25 days annual leave pro rata
- 10 Bank Holidays pro rata
- Staff wellbeing and employee assistance programme
- Occupational Sick Pay
- A commitment to development of staff through training and learning opportunities

**For further information, please refer to the Job Description and Specification below. If you have any queries, please contact a member of the People & Development Team on 02890 781836.**

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