Front of House Staff

6 months ago


Nairn, United Kingdom The National Hotel Full time

Overview:
We are seeking a reliable and customer-oriented Front End Associate to join our team. As a Front End Associate, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

**Duties**:

- Greet customers and provide friendly and efficient service at the front end of the store
- Process customer transactions accurately and efficiently using a cash register or POS system
- Handle cash, credit, and debit card transactions with precision
- Maintain a clean and organized front end area, including cash registers and checkout lanes
- Assist customers with locating products and answering any questions they may have
- Handle customer inquiries, complaints, and returns in a professional manner
- Collaborate with other team members to ensure smooth operations at the front end

**Skills**:

- Previous experience in a restaurant, food preparation, or hospitality setting is preferred
- Knowledge of food safety regulations and practices is a plus
- Strong interpersonal skills and the ability to provide exceptional customer service
- Excellent communication skills, both verbal and written
- Ability to work well in a team environment
- Attention to detail and accuracy in cash handling
- Ability to multitask and prioritize tasks in a fast-paced environment

We offer competitive pay rates and opportunities for growth within our organization. If you are passionate about providing excellent customer service and enjoy working in a dynamic environment, we would love to hear from you.

Please note that all positions at our company are paid, including internship positions.

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.50-£12.50 per hour

Expected hours: 20 - 30 per week

Physical setting:

- Bar
- Café
- Hotel
- Pub
- Restaurant

Shift:

- 8 hour shift
- Day shift

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person


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