Sales Advisor

1 month ago

Birmingham, United Kingdom Pertemps Network Group Full time

**Job Description**:
Are you a passionate Sales Professional with a background in hardware stores or DIY outlets?
Are you driven by the thrill of providing exceptional customer experiences? If so, we have an exciting opportunity for you

**Role Details**:
**Position**: Customer Sales Advisor**Type**: Full Time, Permanent**Salary**: £24,000 per annum with a £1,000 bonus**Store Size**: Join a vibrant 4-person team**Schedule**: Flexible working hours from 8:00 to 4:30 pm or 9 am to 6 pm, 5 days out of 7, with 1 in 4 weekends (Saturday: 8 AM to 5 PM, Sunday: 10 AM to 4 PM)**Role Overview**:
Picture yourself as the driving force behind a dynamic company committed to delivering unparalleled service to customers.
As a Customer Sales Advisor, your impact goes beyond day-to-day assistance - you'll play a crucial role in maintaining the cleanliness,
appearance, and efficiency of our operation. In the absence of other management, you may find yourself taking the lead in various store activities.

**Principle Objectives**:
As a Customer Sales Advisor, your mission is two fold: ensure Access customers receive outstanding service while maximising sales for the company.
Ready for the challenge? Here's what it involves:

- Contribute to achieving the store's financial targets.- Identify opportunities to increase occupancy and revenue.- Respond effectively to diverse customer needs.- Maintain the store at the pinnacle of cleanliness.- Adhere to Health & Safety procedures for the benefit of customers and staff.- Consistently comply with all company procedures.**Main Duties**: Prepare to make a difference in your day-to-day activities:

- Deal effectively with sales inquiries via phone and face-to-face, advising and selling a range of services.- Maximise every sales inquiry to ensure the store hits its target.- Complete administrative tasks to ensure compliance with company procedures.- Maintain a clean and tidy store.- Embrace lone working and take key holder responsibility.- Undertake fork lifting duties when required.- Minimise store 'bad debt' through effective procedures and controls.- Tackle ad hoc duties with enthusiasm.- Showcase your all-around skills by assisting with painting, cleaning, and other maintenance tasks.**Role Responsibilities**: Are you up for the challenge? Take charge of:

- Day-to-day liaison with customers.- Achieving high levels of customer service and satisfaction.- Meeting weekly, monthly, and yearly sales targets.- Lone working.- Physical rounds of the store and units.- Fork lifting, where applicable.- Housekeeping.**Person Specification**: Do you have what it takes?
- Good written and verbal communication skills.- Ability to speak clearly and demonstrate effective listening skills.- Self-discipline, attention to detail, and the ability to work within guidelines.- Comfortable working in a small team environment and adaptable to lone working.- Project confidence and knowledge of company products and services.

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