B2b Telesales

We are a fine food and beverage distributor looking for a B2B Telesales & Customer Service Assistant to join our growing team.

**The Role**:
The role will include (in addition to general administrative duties) speaking with new and existing Delicatessen, Foodhall, Garden Centre, and Farm Shop customers providing the highest level of customer service.

**General Duties**:

- Telephoning businesses and providing information on the products and services we offer
- Update customer contact information into CRM and other back office systems.
- Answer and screen incoming calls
- Follow-up on appointments, brochures sent or trade show leads

**Sales Support**:

- Make up and send out brochures/information
- Update information (including pricing and images) on company websites and ecommerce platforms.
- General Filing
- Limited Travel and accommodation booking (for trade shows)
- Previous experience working in a business to business environment with a passion for fine food.
- Reliable with good attention to detail
- Be able to work effectively as part of a team
- Have a good level of computer literacy
- Good work ethics, adaptable and willing to assist colleagues.

Full training provided.

**Job Types**: Part-time, Permanent

Pay: £11.50 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer service: 1 year (preferred)
- B2B sales: 1 year (preferred)

Work Location: In person

Reference ID: TCSA020222/1