Customer Service Agent

4 weeks ago


Aylesbury, United Kingdom Sheridan Ward Recruitment Services Full time

**Customer Service Agent **

**HYBRID WORKING, 1 day in the office**

I am recruiting for a busy and growing business in Aylesbury. They are excited to onboard and train new team members. This is an office-based role, however you will only need to go into the office 1 day per week

This role requires somebody to join with excellent communication skills as well as an empathetic approach when dealing with sensitive matters. You will be speaking to customers throughout your day on a variety of different topics - no two calls will be theexact same

**Duties for customer service agent**:

- Dealing with inbound calls and providing support
- Requesting information from customers
- Responding to customer queries
- Reviewing paperwork

**Benefits for customer service agent**:

- Hybrid working - 1 day in the office
- 25 days holiday plus BH
- Chance to buy and sell holiday
- Paid overtime available



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