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Administration Team Leader

4 months ago

London, United Kingdom Hays Specialist Recruitment Limited Full time

**Administration Team Leader - Scheduling**
**Your new company**
A leading provider of construction, property and infrastructure services, are currently seeking a Administration Team Leader.
**Your new role**
To effectively work with other Customer Service Team Leaders to ensure an "end to end" service approach is always adopted.
Other responsibilities include:

- Monitoring the active jobs awaiting to be allocated
- Ensuring all returns and rejected jobs are re-scheduled
- Providing reports to management of the productivity of the scheduling team
- Conducting training for new employees and/ or any refresher training required
- Be a proactive and responsible manager, taking ownership your respective Customer Service Teams and ability to step into the other team leader roles if required.
- Day to day liaisons and supervision of the teams, ensuring all processes are followed correctly.
- Effectively communicate within the team and beyond, developing an open, trusting environment that respects contributions from individuals and recognises successes

**What you'll need to succeed,** experience of leading a team who are responsible for meeting SLA's and KPI's, knowledge of the maintenance insustry.

**What you'll get in return**
- New and enhanced family friendly policies
- Green Car Scheme
- 26 days holidays + bank holidays
- Pension scheme
- 4x Life Assurance

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.