End User IT Specialist
3 weeks ago
Permanent - Flexible working options available
£ Competitive & Bonus
IQ Talent Solutions are delighted to be working with one of our most successful clients, in supporting them with the recruitment of an End User IT Specialist position.
What duties & responsibilities the End User IT Specialist will have:
- Manage the relationship with the User’s Community of the IT Services across EMEA
- Establish the mechanisms of engagement with the User’s Community to understand first-hand the user experience regarding the usage of common IT systems
- Detect potential weaknesses and propose improvements and new ways of working to increase the productivity and the end user satisfaction
- Identify the best practices in some business areas and locations to spread out its usage across EMEA
What skills & experience the End User IT Specialist will need:
- Significant experience in a similar role - including training and communications management
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Teams
- Solid understanding of corporate and collaborative tools, with special focus, but not limited to MS365 suit
- Operating, communicating, and presenting at whole staff levels
- Capturing end user challenges or requests, and translating to IT solutions
- UX / Digital Experience
- Media tools (Adobe Premier, Adobe Illustrator, or equivalent)
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