Care Coordinator

3 weeks ago


Cardiff, United Kingdom Thistle Care Full time

Weekly Pay
- Small friendly team
- Career Progression
- Competitive salary
- **No On Call**

We are recruiting on behalf our our client who is seeking a dynamic and detail-oriented Care Rota Coordinator to join our team. In this role, you will be responsible for efficiently organizing and planning care work rotas for a diverse team of part-time and full-time care workers. As the first point of contact for internal and external inquiries, you'll thrive in a fast-paced environment, delivering exceptional service while collaborating closely with colleagues and care assistants.

**Key Responsibilities**:

- Collaborate with a multidisciplinary team to ensure effective communication and administration systems.
- Serve as the primary contact for internal and external inquiries, providing prompt and professional responses.
- Coordinate care rotas to ensure adequate coverage, demonstrating flexibility and adaptability.
- Maintain accurate data on call monitoring systems and provide out-of-hours support as per the on-call rota.
- Assist with administrative tasks to support supervisors and branch management, including the production of management information.
- Work with the management team to optimize staff rotas and service user calls, prioritizing cost-effectiveness and quality of service.
- Contribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance employee and service user experiences.

**Experience and Skills**:

- Previous experience in an office environment, including proficiency within care planning Systems and general office administration procedures.
- Ability to handle confidential information with discretion.
- Strong planning and organizational abilities, with a keen attention to detail.
- Proven track record of analysing and improving processes.
- Proficiency in MS Office suite.
- Excellent oral and written communication skills.

Pay: £26,325.00 per year

**Experience**:

- Care: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 07/05/2024


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