Installer Trainee

At John Lewis & Partners we are famous for our reputation and customer service. We are looking for Partners who are not just after their next ‘driving job’. We are looking for Partners who want to make a difference to our customers’ experience in the delivery and installation of our fantastic products.

**At a glance**:

- ** Role**: CDH Trainee Installer
- ** Position**: Permanent
- ** Location**: Stanley Green Customer Delivery Hub
- ** Weekly Hours**: 41 - Our Installer Trainees work 4 days out of 6 (Monday - Saturday) which means you will enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there is potential to top up your earnings.
- **Rate of Pay**:£25,000 - £33,900

**About the role**:
Our Installation specialists are the face of the John Lewis & Partners brand. When you join the team as a Customer Delivery Driver Installer Trainee, you will be one of our qualified drivers with full pay. You will embark on the John Lewis & Partners Installer accreditation to become a fully qualified Customer Delivery Driver Installer. You will work closely with your people manager and one of our Installers to ensure you reach your full potential during the training program.

**As a John Lewis & Partners Customer Delivery Driver Installer Trainee your typical day may involve**:

- Using your local knowledge to plan your schedule for the day
- Handling a complex installation in a customer home
- Taking part in a Forum to help shape the future direction of your department.

**Required Experience, Skills & Qualifications**:

- (UK) C1 driving licence
- DCPC (Drivers Qualification Card)
- Tachograph Card
- Previous experience driving a 7.5 tonne vehicle
- Previous experience in a customer facing role
- Strong verbal communication skills both over the phone and face to face
- Able to cope with the physical requirements of the role (you will spend a lot of time delivering large two man items such as sofas, white goods, sports equipment, furniture, beds, and mattresses etc... ).
- Basic understanding of technology

**Desirable Experience, Skills & Qualifications**:

- Installation and disconnection of white goods
- TV installations
- Assembly of flat pack

**Benefits**:
We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special.

When you join the Partnership, you’ll be given access to our very own internal benefits website, PartnerChoice. In the meantime, find out about the extensive range of exciting benefits that you could enjoy when you join us, this includes:

- 25% off in John Lewis & Partners (12% off electrical products)
- 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.
- Our dining rooms across our shops, head offices and distribution sites offer excellent food and drink for generously subsidised prices whilst Partners are at work.
- The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)
- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

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